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Swiss Deluxe Hotels - one name says it all. The
worldwide unique group of 39 Swiss five-star hotels unites the prestigious
names of the Swiss luxury hotel industry. The hotels are exclusive in
the quality they offer, in the pride and prestige they radiate and in
the personal touch which characterizes their excellent service.
Swiss Deluxe Hotels are among Switzerland's best-known Grand Hotels. The group was founded in 1934, its reputation and prestige created on the history and pride traditionally associated with the Swiss luxury hotel industry, in which it has played a significant role for over one hundred years. Today the group reflects these facets more splendidly than ever.
Service Excellence"
The name "Swiss Deluxe Hotels" is synonymous with exclusive
quality and superior standards. The standard of personal service is
unique: 4500 members of staff cater for the well-being of a discerning
clientele also accustomed to luxury in service. "Service Excellence
is not only one of our guiding principles," says SDH president
Jan E. Brucker, "It is also an essential element behind all we think
and do." And it forms part of an exceptional quality programme
and control system which has been operated by Swiss Deluxe Hotels for
many years. Some 1500 criteria contribute to ensuring superior standards.
Returning guests
These high standards are also appreciated by guests, who delight in the exclusive ambience of the hotels. Around one quarter of guests come from Switzerland. Most international guests spending holidays here or travelling on business come from Germany, the United Kingdom and the USA, with other European and Asian countries also represented. Russia and the Gulf States form another guest segment gaining in significance. The group records an annual total of around 800,000 overnight stays.
In touch with the times
With an average annual investment volume of CHF 180 million, Swiss Deluxe Hotels illustrate that the group will continue to provide every exclusive amenity in the superior quality that has always been so characteristic of the Swiss luxury hotel industry.
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