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Simon Schenk

A special tea is served in the Guarda Golf lounge, called Silverneedle, and it’s Schenk’s favourite. It feels fitting as the tea belongs to a white tea category and seems to echo the landscape around the Guarda Golf Hotel & Residences, which was snow-covered for the entire winter season.

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Simon Schenk’s world in a nutshell: elegance, personality, authenticity, and understated presence.

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‘It was a good winter,’ says Schenk. This isn’t just reflected in the numbers, but more so in the satisfied guests and their comments. As far as positive reviews are concerned, the hotel ranks among the top 10 of the ‘Leading Hotels of the World.’ And that makes Schenk proud. ‘When guests come to me and tell me how much they appreciate our team and our service, that is the greatest compliment I could receive.’ The 47-year-old gives his all every day to achieve this. During the season, he works 14-hour days, always available for his guests and staff. ‘When I walk into the hotel in the morning, it’s showtime. I’m on stage until I leave late at night.’ He describes himself as an ambitious and disciplined person who is self-motivated. He likes to go the extra mile, and that’s probably why his career has been on such a steep upward trajectory.

Schenk grew up in the Basel region and studied in Lausanne, where he then worked for several years at the Beau-Rivage Palace. Feeling the pull of international opportunities, he worked in the Caribbean, Monaco, and in southern Turkey until his journey eventually led him to China where he worked for the Kempinski Group in Chengdu. In 2014, at the age of 35, Schenk received a call from Crans-Montana with an offer to become general manager of the Guarda Golf. After brief consideration, he accepted– and has stayed ever since. Initially, it was a culture shock to transition from a city of 20 million and a large hotel to the much more intimate Valais resort in the mountains with its 23 hotel rooms, six suite apartments, and 18 private residences. Schenk pours more tea and explains that he missed the contact with guests in China, spending much of his time behind a computer sending analyses to the head office.

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Alpine mornings and timeless details.

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In Crans-Montana, it is completely different. Schenk personally writes every welcome card: ‘Here, I can make a difference as compared to the big five-star hotels,’ says Schenk. Such a personal touch is only possible with a hotel of this size. He enjoys taking care of his guests and loves being a host, and when Schenk talks about the advantages of his establishment, the word ‘personal’ comes up repeatedly.

For Schenk, it is important to present the residential section, as these private apartments with the hotel service represent true luxury to him. He gives everything during the season to create such a high level of excellence every day, but the season is now over and there is some time to relax. As we look out at the snow-covered mountain peaks, he explains, ‘Of course, this intensity also drains energy, which is why I do little during the off-season.’ Schenk takes time to recharge in Basel and abroad. Long walks give him strength, as do concerts and museum visits.

“When I walk into the hotel in the morning, it is showtime. I am on stage until I leave at night.”

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Alongside his team, Schenkʼs reading glasses and his Montblanc ballpoint pen are his most important and loyal allies in his everyday work.

A quiet summer escape above the treetops.

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The 2026 winter season was extremely challenging for a different, very sad reason. The fire disaster, which claimed 41 lives and left 115 people injured, some very seriously, left its mark. Schenk describes this period as incredibly difficult. ‘There was a dark cloud that made everything so difficult.’ The bar Le Constellation, where the fire raged, is just one street away from the hotel. He turned off the music at 1:30 AM that New Year’s Eve, and at the same time, the first reports of a fire came in. Then he saw flashing blue lights reflecting off the façades and heard sirens wailing. That’s when he realised something terrible had happened. And then the helicopters: ‘There must have been 15, 20 helicopters. They came from all over Switzerland,’ says Schenk. They kept coming and taking away people who never returned. ‘The noise, the uncertainty, it was apocalyptic.’ After that, nothing was the same. Everyone had to process the catastrophe together and for themselves alone.

Somehow, life had to go on, and according to Schenk, it was wonderful when laughter returned to Crans-Montana. He and his 75 employees are continuing what they have built. They all take care of a community that has developed over the years. These are guests who keep coming back. They appreciate being able to have a more relaxed and private holiday here. And they like to be pampered. Especially in the restaurant, which Schenk has elevated to a new level: it’s a sharing-food concept with Levantine cuisine. This too is part of Guarda Golf. ‘The most important thing is that the guest feels seen.’ A sentence that sounds simple yet encompasses everything. This is where Schenk’s strength lies: in the personal, the authentic, the unobtrusive.

 

Three items of importance

  • Montblanc ballpoint pen (mini version) Schenk always carries this with him. For 15 years. He needs it to take notes, to write down his thoughts.

  • Favourite golf club This golf club brings him luck. ʻWith it, almost everything works,’ says Schenk.

  • Reading glasses Schenkʼs constant, involuntary companion for two years. He canʼt do without them anymore.

Words Felix Pal
Images Elena & TIm Steness

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